Process Specialist - MIS/RTA (Clark)

About the job Process Specialist - MIS/RTA (Clark)

About the Job: Process Specialist - MIS/RTA (Clark) | Onsite

• HMO coverage for the employee and two dependents from Day 1
• Quarterly performance bonuses
• 24 days of leave annually

Requirements:

• Bachelor's degree in any discipline
• At least 3 years of MIS/RTA experience, preferably within BPO or Shared Services
• Experience with scheduling, capacity planning, forecasting, and reporting
• Proficient in using MIS scheduling tools such as PowerBI, VBA, Macros, and Excel
• Strong knowledge of MS Office applications, with particular expertise in Excel
• Willing to work in rotating shifts
• Must be willing to work onsite in Clark
• Available to start immediately

Responsibilities:

• Ensure optimal staffing for business partners by developing forecast and staffing models, providing...