Job Description

Client Profile: A leading BPO company delivering digital business services, transforming operations through technology, analytics, and automation for over 45 years.



Position: Process Operations Manager

Industry: BPO Company

Location: Cebu City

Salary: Php90,000 – Php110,000

Schedule: Flexible working hours

Work Set up: Work on site



Benefits:

✨ Government mandated Benefits

✨ HMO

✨ 13th month pay

✨ Vacation Leave Credits

✨ Sick Leave Credits



Job Requirements:

✨ Bachelor’s Degree Holder

✨Experience in a financial services environment

✨Experience working as Operations Manager in BPO setting

✨Proven track record in managing operations within a customer service or call center environment

✨Fully amenable to working on-site



Job Responsibilities:

✨ Lead and manage a team of customer service representatives, ensuring they are...

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