Job Description

About the role:
As part of our Business Support and Transformation Team this role will be responsible for identifying and delivering measurable improvements across the operations teams. Reporting directly to the Transformation Manager in Kochi and with a functional reporting to Process Improvement Senior Consultant in the UK this role is responsible for leading payroll improvement initiatives, identifying new ways of working and embedding strategically critical business-initiated improvements and initiatives across the UK and Kochi. This includes driving change which improves customer satisfaction, reducing cost or maximising revenue and reducing risk.
Roles and Responsibilities:
Lead strategic and tactical change programmes delivering step change improvements to our payroll process
Analysing the payroll process and challenging teams so we can standardise and automate our business processes
Partner with the Services teams to identify improvements that will deliver materi...

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