Job Description

Enhance operational performance as a Process Improvement Consultant with Manulife in Group Advantages Operations. Focus on data-driven transformations and Lean methodologies in a hybrid work setting.
This crucial role is ideal for candidates with a Six Sigma Black Belt. You will lead cross-functional initiatives by diagnosing operational challenges and applying DMAIC for sustainable efficiency. Your expertise will ensure that improvements are not just theoretical but deliver measurable results.
Key Responsibilities:
• Identify and lead critical process improvement projects
• Apply DMAIC to solve complex operational issues
• Ensure continuous improvements in service and quality performance
• Map value streams to eliminate non-value-added activities
• Foster collaboration across departments for effective change
Requirements:
• Six Sigma Black Belt certification required
• Over 5 years of experience in process transformation
• In-depth knowledge of Lean an...

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