Process Improvement (Associate)

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference

The Process Improvement Associate is responsible for analyzing, designing, and implementing process enhancements within the Operation Support Service Department at TNG Digital Sdn Bhd. This role focuses on optimizing workflows, reducing operational inefficiencies, and driving continuous improvement initiatives to support the department’s goals of delivering exceptional service quality, scalability, and cost-effectiveness. The ideal candidate will leverage data-driven insights, process mapping, and lean methodologies to foster a culture of innovation and operati...