Job Description
Role Description
We are seeking a Process Improvement Analyst for a full-time, on-site position based in Iloilo. As a Process Improvement Analyst, you will be responsible for analyzing performance data and identifying key areas for improvement to enhance customer service.
Minimum Qualifications:
- College degree (any field)
- At least 1 year experience in a BPO setting
- Quality Analyst experience is an advantage
- Healthcare experience is a plus
- With good communication, presentation, interpersonal and analytical skills
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