Process Improvement Analyst (AM Level)

Job description

We are looking for a Process Improvement Analyst (AM level) to analyze, document, and optimize business processes and systems. You will bridge the gap between operations and technology by identifying inefficiencies, recommending improvements, and implementing solutions that drive measurable impact across the organization.

Key Responsibilities

• Analyze and document current business processes, workflows, and systems
• Identify gaps, bottlenecks, and inefficiencies, and propose actionable process and system improvements
• Collaborate with stakeholders to translate business needs into system requirements and functional specifications
• Support the implementation of process changes and system enhancements, including workflow automation
• Develop process maps, dashboards, and reports to track performance and improvement outcomes
• Conduct data analysis to support decision-making and process optimiz...