Process Excellence Manager

Job Summary:

The Process Excellence Manager will lead enterprise-wide process optimization and transformation initiatives to enhance operational efficiency, quality, and scalability across the organization. Using the DMAIC framework and other continuous improvement methodologies, this role will execute projects that deliver measurable business impact—such as cost savings, cycle time reduction, automation adoption, and improved service delivery. The role will also build organizational capability by training and mentoring teams in process excellence tools and techniques.

Key Responsibilities:

Enterprise Process Improvement & Optimization

• Lead company-wide process improvement initiatives using the DMAIC framework.
• Redesign and streamline cross-functional processes to drive operational efficiency and improve customer experience.
• Identify autom...