Process Excellence Manager

As Process Excellence Manager, you will be the driving force behind designing and optimizing business processes across Frido's operations. From manufacturing to retail to D2C/eCommerce operations, your focus will be on enabling consistent, efficient, and agile processes by leveraging data analytics, lean methodologies, risk assessment, and automation tools.

Key Responsibilities

Process Design & Optimization

• Map, design, and reengineer processes across all operational verticals: manufacturing, supply chain, warehousing, retail operations, order fulfillment, returns, and customer support.
• Identify inefficiencies, delays, redundancies, and risks; propose solutions with measurable impact.
• Standardize SOPs and define SLAs across teams for improved consistency and accountability.

Data-Dri...