Job Description
Overview
- Conduct deep-dive reviews of existing operational and legal workflows to document and visualize current-state processes with a view to optimize them.
- Analyze, map, and redesign business processes across legal and business services teams, focusing on leveraging AI and automation.
- Identify pain points, inefficiencies, and opportunities for transformation—AI-driven and non-AI—stemming from the Services Review and other strategic initiatives.
- Develop and maintain process documentation, workflows, and standard operating procedures.
- Collaborate with stakeholders across practice groups and departments to understand variations in workflows and pain points.
- Contribute to future-state design and roadmap development for firm-wide operational processes, ensuring alignment with strategic goals.
- Support the implementation of service review recommendations using a tiered ...
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