Job Description

Responsibilities

:

  • Assess the current landscape through capability maturity assessments.

  • Identify the current landscape across all capabilities within the business, including but not limited to capability models, organisational structures and processes and working closely with business architecture to ensure these are mapped correctly.

  • Working with stakeholders to design the future-state landscape across all capabilities including customer and employee journeys - identifying users’ needs and designing the end-to-end journey ensuring that processes are aligned to these experiences.

  • Regularly review processes to ensure industry regulations, quality and standards compliance.

  • Ability and understanding to work and support multi-generational teams.

  • Connect and create a safe environment to support, clarify and guide your stakeholders.

  • Empower and encouraging your team to be the best version...

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