Job Description

JOB DESCRIPTION

Req ID: 348045 

We are currently seeking a Process & Comm Training Analyst to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH).

Job Posting: Training Specialist – Call Center

Position: Training Specialist
Status: Full-Time (On-Site Available)
Hours of Work: Monday–Sunday

  • 07:00–16:00 EST
  • 16:00–01:00 EST

    • About the Role

    We are seeking an enthusiastic and knowledgeable Training Specialist to support our call center operations through high-quality training delivery, coaching, and learner development. This role is essential in ensuring our new and existing employees are equipped with the skills, knowledge, and confidence to meet performance expectations in a dynamic contact center environment.

    Key Responsibilities

  • Prepare all training logistics, including system access, classroom ...

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