Job Description
We are looking for a Process Coach to join Thames Water on a permanent basis.
The role of a Process Coach is to develop and assess the competencies of individuals participating in the company’s Licence to Operate (LTO) programmes for Water Networks and R&M.
To articulate and demonstrate high standards of operational excellence within front-line operational teams through developing, delivering and assessing Licence to Operate (LTO) competency plans for individuals, teams and regions in line with the Thames Water values, policies and procedures.
What you will be doing as a Process Coach (Networks)
The role of a Process Coach is to develop and assess the competencies of individuals participating in the company’s Licence to Operate (LTO) programmes for Water Networks and R&M.
To articulate and demonstrate high standards of operational excellence within front-line operational teams through developing, delivering and assessing Licence to Operate (LTO) competency plans for individuals, teams and regions in line with the Thames Water values, policies and procedures.
What you will be doing as a Process Coach (Networks)
- Responsible for coordinating training, coaching, competency assessment, and task observations in line with the LTO process.
- Develop individual competency plans for personnel within Water Networks, ensuring their learning material is updated and relevant, and ensuring all personnel have the same journey.
- Monitor and r...
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