Process Associate

Job Description – Process Associate (Order Management)

Job Type: Full-Time

Work Mode: Work from Office

Shift: US Night Shift

Working Days: 5 Days (Saturday & Sunday Fixed Offs)

Job Location: Udaipur

Role Overview

We are hiring Process Associates for an Order Management / Backend Operations role. The ideal candidate will be responsible for handling customer inquiries, managing orders from initiation to completion, and providing high-quality backend support for international clients. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Roles & Responsibilities

• Take ownership of customer inquiries and order-related requests

• Manage end-to-end order processing and backend support activities

• Coordinate with international clients (US & Canada) via email and calls

• Ensure accurate order entry, t...