Process Analyst

Role Summary

The Process Analyst is responsible

for analyzing, documenting, and improving end-to-end organizational processes.

This role focuses on identifying inefficiencies, conducting root cause

analysis, and partnering with cross-functional teams to design scalable,

optimized workflows. The Process Analyst plays a critical role in process

governance, performance monitoring, and supporting automation initiatives.

Core Responsibilities

• Map and document all organizational processes, including
  as-is
  and
  to-be
  states.
• Conduct root cause analysis to identify inefficiencies, bottlenecks, and process gaps.
• Develop and recommend workflow improvements to increase efficiency, quality, and scalability.
• Collaborate with cross-functional stakeholders to capture business requirements and operational needs.
• Monitor process performance, define KPIs, and generate actionable insights an...