Job Description

Location:- Canada & Australia

Experience:- 6-16

Salary:- 32LPA - 40LPA

  • Analyze existing business and operational processes to identify inefficiencies and improvement opportunities
  • Document process flows, SOPs, and work instructions using standard methodologies
  • Conduct process mapping (SIPOC, Flowcharts, Value Stream Mapping)
  • Define and track process KPIs, SLAs, and performance metrics
  • Perform root cause analysis and support corrective and preventive actions
  • Support process standardization, optimization, and automation initiatives
  • Collaborate with cross-functional teams, including operations, finance, compliance, and IT
  • Prepare reports and dashboards for management review


Skills Required
Process Analysis, Process Enhancement, process research, Process Improvement, Process Planning

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