Job Description
**Schedule**
+ **1st Shift:** Mon – Fri, 10:30am – 7pm
+ **Hybrid** : 2-3 days/week in office
+ Overtime based on business needs
**What you will do**
As the ProCare Customer Excellence Representative, you will provide phone and email support to sales teams and healthcare professionals while managing service order entry and data accuracy.
+ Engage with customers in a prompt, accurate, courteous, and professional manner to foster positive business relationships and deliver high-quality customer service
+ Deliver high-quality customer service by responding promptly and professionally to inquiries, supporting after-hours needs
+ Provide phone and email support for inquiries from sales teams and healthcare professionals
+ Perform Service Order Entry, Data Cleansing, and Invoicing for services using SAP and Salesforce
+ Process all tasks in alignment with relevant working practices and standard operating procedures
+ Offer after-hou...
+ **1st Shift:** Mon – Fri, 10:30am – 7pm
+ **Hybrid** : 2-3 days/week in office
+ Overtime based on business needs
**What you will do**
As the ProCare Customer Excellence Representative, you will provide phone and email support to sales teams and healthcare professionals while managing service order entry and data accuracy.
+ Engage with customers in a prompt, accurate, courteous, and professional manner to foster positive business relationships and deliver high-quality customer service
+ Deliver high-quality customer service by responding promptly and professionally to inquiries, supporting after-hours needs
+ Provide phone and email support for inquiries from sales teams and healthcare professionals
+ Perform Service Order Entry, Data Cleansing, and Invoicing for services using SAP and Salesforce
+ Process all tasks in alignment with relevant working practices and standard operating procedures
+ Offer after-hou...
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