Job Description
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Problem Manager
Position Summary
As the Problem Manager, you will oversee all aspects of the Problem Management process, from analysis of problems, coordination with service owners to improve operations, managing and resolving recurring issues to prevent them from affecting IT services and business operations.
The Problem Manager will be responsible for working closely with IT teams to ensure changes are properly documented, planned, and implemented. This role requires Problem Management knowledge, creating project plans, developing processes, coordinating, and driving execution, and communicating to senior leaders on...
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Problem Manager
Position Summary
As the Problem Manager, you will oversee all aspects of the Problem Management process, from analysis of problems, coordination with service owners to improve operations, managing and resolving recurring issues to prevent them from affecting IT services and business operations.
The Problem Manager will be responsible for working closely with IT teams to ensure changes are properly documented, planned, and implemented. This role requires Problem Management knowledge, creating project plans, developing processes, coordinating, and driving execution, and communicating to senior leaders on...
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