Job Description

WERFEN is a global leader in specialized diagnostics in the fields of hemostasis, acute care, autoimmunity, transfusion, and transplant. Our core business revolves around the research and development, manufacturing, and distribution of diagnostic innovative systems for hospitals and clinical laboratories, for the improvement of patient care.We are a family-owned company founded in 1966 in Barcelona, Spain. The Problem and Change Coordinator is responsible for governing and continuously improving the IT Problem and Change Management processes to ensure service stability, minimize risk, and reduce business disruption. Reporting to the

Head of IT Service Management , this role drives root cause elimination, ensures structured change control, and promotes operational excellence across the IT organization.

Key Accountabilities: Problem Management: Own and govern the end-to-end Problem Management process, ensuring effective identification, analysis, and long-term resolution...

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