Problem and Change Coordinator

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Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

The Problem and Change Coordinator is responsible for governing and continuously improving the IT Problem and Change Management processes to ensure service stability, minimize risk, and reduce business disruption. Reporting to the Head of IT Service Management , this role drives root cause elimination, ensu...