Job Description
Problem Analyst (Technology Operations Centre)
The Role:
Auto & General is seeking a highly skilled and proactive Problem Analyst to join our Technology Operations Centre team in Toowong. This pivotal role focuses on optimising operational processes, proactively identifying service improvement opportunities, and leading the resolution of complex technical issues. You will be instrumental in driving efficiency and reliability across our services.
Your New Team:
You will be part of the dynamic Technology Operations Centre team, working collaboratively with technical teams, vendors, and service owners. We foster a culture of high performance and high integrity, supporting each other to achieve optimal outcomes and continually improve our services. Mentorship and professional development are key aspects of our team culture.
Key Responsibilities:
- Proactively identify pro...
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