Proactive Problem Management Lead

A global med-tech company located in Makati is seeking a Problem Manager to oversee the lifecycle of problem management and ensure effective resolutions. The ideal candidate must have 5-7 years of experience in Problem Management and a Bachelor's degree in a relevant field. Responsibilities include managing root cause analysis, identifying potential problems, and collaborating with various stakeholders to improve service delivery. This role is critical for minimizing business impact and ensuring high customer satisfaction.
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