Job Description

What success looks like in this role:

  • Proactively gather, research, and analyze data from various sources, including Digital Experience Management tools, ServiceNow and SCCM etc., to gain insights and support decision-making processes.

  • Collaborate with key Experience Leads to understand and capture business requirements related to the digital employee experience.

  • Act as a bridge between technical and non-technical stakeholders, translating business requirements into technical specifications and vice versa.

  • Participate in cross-functional teams and contribute to the implementation of proactive measures and enhancements to improve the overall employee experience.

  • Act as a subject matter expert on digital employee experience tools, providing guidance and support to Experience Leads and other team members.

  • Drive collaboration with automation team, providing clear requirements and gui...

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