Pro-Active Complaint Co-Ordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role

As a Proactive Coordinator, you will play a key role in delivering a positive customer experience by managing repairs from initial contact through to completion. You will proactively review and prioritise work in progress, focusing on high-risk areas where we have a high volume of complaints. You wil...