Job Description
Priority Support Officer
Widnes
£39,347
Permanent, Full Time
Here at Halton Housing, we are looking for an experienced Priority Support Officer to work across our vibrant organisation.
Hours: 37 hours per week (Monday - Friday)
Duration: Permanent
What You’ll Do:
* Manage a patch of properties, ensuring tenancies are sustained and resources are targeted effectively
* Assess referrals, identify risks and vulnerabilities, and refer customers for appropriate support
* Carry out home visits to assess property condition and support customers to maintain their tenancy
* Manage a caseload, using data and insight to provide tailored support and improve outcomes
* Support vulnerable customers, including victims of domestic abuse, working with internal teams and external partners
* Provide clear advice to customers and colleagues, managing expectations in line with policies and procedures
Widnes
£39,347
Permanent, Full Time
Here at Halton Housing, we are looking for an experienced Priority Support Officer to work across our vibrant organisation.
Hours: 37 hours per week (Monday - Friday)
Duration: Permanent
What You’ll Do:
* Manage a patch of properties, ensuring tenancies are sustained and resources are targeted effectively
* Assess referrals, identify risks and vulnerabilities, and refer customers for appropriate support
* Carry out home visits to assess property condition and support customers to maintain their tenancy
* Manage a caseload, using data and insight to provide tailored support and improve outcomes
* Support vulnerable customers, including victims of domestic abuse, working with internal teams and external partners
* Provide clear advice to customers and colleagues, managing expectations in line with policies and procedures
Ready to Apply?
Take the next step in your AI career. Submit your application to Halton Housing today.
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