Job Description
Job Summary
Strategy: Ensure that all of the above services are delivered with accuracy and warmth
Business: Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
Processes :General Reconciliation and Compliance Activities at their level
People & Talent : Contribute to branch performance through referrals, efficient customer service, effective operations controls
Risk Management :He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times.
Governance :Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc
Key Responsibilities
Strategy: Ensure that all of the above services are delivered with accuracy and warmth
Business: Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
Processes :General Reconciliation and Compliance Activities at their level
People & Talent : Contribute to branch performance through referrals, efficient customer service, effective operations controls
Risk Management :He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times.
Governance :Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc
Key Responsibilities
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