Prior Authorization Specialist

About the role

As a Prior Authorization Specialist you will play a vital role in ensuring the timely and accurate processing of prior authorizations for our healthcare clients. This full-time position is based in Pasay City, Metro Manila, and will involve handling a range of customer service tasks to support the healthcare industry.

What you'll be doing

• Reviewing and processing prior authorization requests from healthcare providers
• Collecting and verifying all necessary information and documentation to support prior authorization requests
• Communicating with healthcare providers, insurers, and patients to resolve any issues or questions related to prior authorizations
• Maintaining detailed records and documentation of all prior authorization activities
• Identifying and escalating any complex or high-priority cases as needed
• Actively contributing to the continuous improvement of prior authorization processes and work...