Job Description
Are you a technically strong problem-solver with experience in the printing distribution industry? Our client is seeking a highly skilled Printer Technical Support & Product Specialist to provide advanced technical support, training, and product expertise to internal teams, distributors, and authorised service partners across South Africa.
This is a pivotal role responsible for technical escalations, distributor management, product authentication, and supporting the market with deep product knowledge. If you thrive in a hands-on technical environment and enjoy building strong partner relationships, we want to hear from you.
Key Responsibilities
Provide advanced technical information, troubleshooting, and fault-finding support on a range of printing and office technology products.
Act as the final escalation point for support enquiries and manage escalations to overseas technical teams where required.
Conduct weekly workshop visits and ensure all demo room equipment is fu...
This is a pivotal role responsible for technical escalations, distributor management, product authentication, and supporting the market with deep product knowledge. If you thrive in a hands-on technical environment and enjoy building strong partner relationships, we want to hear from you.
Key Responsibilities
Provide advanced technical information, troubleshooting, and fault-finding support on a range of printing and office technology products.
Act as the final escalation point for support enquiries and manage escalations to overseas technical teams where required.
Conduct weekly workshop visits and ensure all demo room equipment is fu...
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