Job Description

ICON is looking for a Print Operations Program Manager to manage and develop Process, Planning, & Quality Programs. This role is critical in developing, documenting, and implementing operational processes and quality standards across Print Operations. The primary responsibilities of this role includes developing process documentation, checklists, workflows, and SOPs aimed at improving Print Ops operations and quality. In this role you will be responsible for the detailing of our processes in Miro flow charts, Google Sheets, and Procore. You will work with Print Operations Management to refine and implement these processes in line with discovered best practices. You will also be responsible for coordinating efforts surrounding all process improvement for Print Operations including data aggregation and analysis, scheduling process improvement meetings, and communication / coordinating, quality control procedures and documentation, and the rollout of new processes. This rol...

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