Job Description
Description
• Design and implement VOIP (signaling and media) infrastructure using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine
• Architect session border controllers (SBC), NAT traversal, load balancing, and failover strategies
• Define standards for call rou8ng and audio quality op8miza8on (codecs, jieer, etc.)
• Lead ini8a8ves for scalability, observability, security, and resiliency of our voice infrastructure
• Troubleshoot live traffic and provide technical leadership during major incidents
• Collaborate with Backend and API teams to design provisioning, billing, and call analy8cs APIs
• Evaluate and onboard open-source tools or commercial carriers as needed
• Coach and mentor junior/lead engineers in VoIP best prac8ces.
What Makes You Qualified
• 12+ years of hands-on experience in the Telephony / VoIP / CPaaS domain
• Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking funda...
Ready to Apply?
Take the next step in your AI career. Submit your application to Sprinklr today.
Submit Application