Job Description

About the Role: You will design complex communication workflows, AI-driven user journeys, data dashboards, and automation builders used by product, marketing, and operations teams. You’ll work at the intersection of AI, messaging infrastructure, behavioral analytics, and growth tooling.

What You Will Design

  • AI-powered communication flows (SMS, WhatsApp, Email, Voice, Chatbots)
  • Journey builders & marketing automation workflows
  • Engagement and funnel analytics dashboards
  • Segmentation and targeting interfaces
  • Campaign creation and orchestration tools
  • Conversational UI & chatbot management consoles
  • Real-time performance monitoring systems

Key Responsibilities

1. Product & System Design

  • Design end-to-end UX for a multi-channel CPaaS platform
  • Translate complex backend systems (routing, triggers, APIs, AI models) into intui...

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