Job Description
**Position Summary...**
**What you'll do...**
**Role summary:**
The (USA) Principal, Technical Program Manager leads complex, large-scale technology programs by defining goals, managing cross-functional dependencies, and driving delivery across multiple teams. This role requires expertise in program and risk management, technical design, and stakeholder engagement to ensure scalable, high-quality solutions. The position involves overseeing end-to-end program execution, resolving ambiguities, and promoting operational excellence while mentoring team members. The Principal Program Manager collaborates with stakeholders to align priorities, mitigate risks, and deliver impactful results that support strategic business objectives and continuous improvement initiatives.
**About the team:**
The Customer Care Technology team at Walmart Global Tech develops advanced customer service solutions for millions worldwide. Comprising software engineers, data scientists, and machin...
**What you'll do...**
**Role summary:**
The (USA) Principal, Technical Program Manager leads complex, large-scale technology programs by defining goals, managing cross-functional dependencies, and driving delivery across multiple teams. This role requires expertise in program and risk management, technical design, and stakeholder engagement to ensure scalable, high-quality solutions. The position involves overseeing end-to-end program execution, resolving ambiguities, and promoting operational excellence while mentoring team members. The Principal Program Manager collaborates with stakeholders to align priorities, mitigate risks, and deliver impactful results that support strategic business objectives and continuous improvement initiatives.
**About the team:**
The Customer Care Technology team at Walmart Global Tech develops advanced customer service solutions for millions worldwide. Comprising software engineers, data scientists, and machin...
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