Principal Technical Program Manager

About the team

Follow Up Boss (FUB) is Zillow’s central Customer Relationship Management platform, empowering real estate agents and teams to manage leads, build client relationships, and automate workflows. As the core of Zillow’s agent tooling ecosystem, we partner closely with other Zillow teams to deliver innovative solutions that help agents and consumers connect and collaborate. Our team is focused on accelerating FUB’s evolution through product innovation, platform modernization, operational maturity, and AI-powered capabilities that enhance both agent and engineering experiences.

About the role

As a Principal Technical Program Manager, you will lead high-impact initiatives that shape the future of Follow Up Boss. You will bring clarity to complex challenges, unite teams around shared goals, and drive programs that advance FUB’s capabilities and strategic roadmap. Your work will influence architectural and product direction, strengthen a...