Job Description

The TPM (Technical Program Manager) works with Oracle's top Fusion Analytics customers, influencing and ensuring the success of Fusion Data Intelligence user adoption. As the TPM, you will partner with the solution engineer (CEAL) to guide the customer through their adoption journey, from onboarding through to adoption, resulting in increased customer usage and product success. You will also be responsible for removing adoption blockers, working with the product management team, connecting customers to FDI resources, and providing general product and analytics guidance. Additionally, you will be expected to contribute to a growing organization by creating and delivering new content and playbooks. 

Responsibilities

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value.

  • Serve as the customer's FDI point of contact and trusted advisor

  • Track and manage user adoption and customer risk from a...

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