Principal, Tech Custmr Success

Principal, Tech Custmr Success

Job Responsibilities

• Provide analysis and strategic insight to operational and business development teams necessary to support the use of Syneos technology solutions to drive value and success across multiple business units (clinical, commercial, etc.).
• Assist in providing information to the STS organization to identify emerging customer (internal and external) needs and alignment of current solutions to those needs.
• Analyze market trends and customer feedback to develop and support the implementation of technology-product driven strategies to drive business growth and operational excellence across Syneos Health businesses.
• Develop and nurture strategic relationships with internal stakeholders and key external customers to maximize product-driven value. Act as a trusted advisor, understanding their business objectives and aligning them with product capabilities to drive adoption and long‑t...