Principal Solution Architect - AWS

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.Position PurposeThe Solutions Engineer – AWS Contact Center Practice will support pre-sales, solution development, and go-to-market initiatives within TTEC Digital’s AWS practice. This role focuses on designing scalable AWS contact center solutions, building customer-facing demonstrations, creating reusable technical assets, and enabling delivery teams with best practices and accelerators.Location: Hyderabad, IndiaKey ResponsibilitiesSolution Development & Pre-Sales SupportDevelop technical solutions and architecture diagrams for customer proposals and RFP responses.Create detailed effort estimates and Scopes of Work (SOWs).Translate business requirements into actionable technical delivery plans.Support RFP/RFI responses with solution narrative...