Job Description

Principal Software Engineer, Customer Channels, Data & AI

Business Banking Technology

*Multiple Roles*

*Sydney & Melbourne locations*

  • Lead the technology strategy behind AI-enabled customer and banker experiences.
  • Shape the future of CRM, customer engagement and workflow platforms across Business Banking.
  • Influence engineering direction, platform strategy and technology investment at enterprise scale.

    • Do work that matters

    At CommBank, we're transforming how customers and bankers connect across digital, assisted and AI-enabled channels.

    The CRM & Banker Experience Platform sits at the centre of this transformation, providing the capabilities that power customer engagement, banker workflows and intelligent service experiences across Business Banking.

    As a Principal Engineer, you'll help define the future architecture of these platforms while remaining close enough to deli...

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