Principal Researcher

We’re currently looking for a Principal Design Researcher to lead the research practice for one of our top-tier clients — a global leader in the Health industry — shaping the products and services that empower clinicians, patients and care teams at the moments that matter most.

Responsibilities

• Define and own the research agenda, aligned with product and business priorities.
• Establish a multi-horizon research roadmap spanning generative, evaluative and strategic studies.
• Champion a human‑centred lens across the entire product lifecycle.
• Lead, mentor and develop a team of design researchers embedded across product squads — coordinating capacity and prioritisation across concurrent initiatives.
• Foster a culture of rigour, curiosity and inclusive research practice.
• Lead complex, ambiguous research programmes from brief to insight, applying mixed methods (ethnographic, contextual, participatory, evaluative) app...