Presales Executive

Job Description – Pre sales/Customer Relationship Executive

Position: Pre sales/Customer Relationship Executive

Location: OMR-Chennai

Employment Type: Full-time

About the Role:

We are looking for a proactive & customer-focused Pre sales/Customer Relationship Executive (CRE) to join our team. The ideal candidate will be responsible for maintaining strong customer relationships, addressing client queries, and ensuring a seamless customer experience.

Key Responsibilities:

• Act as the primary point of contact for customers through calls, emails, and in-person interactions.

• Build and maintain strong, long-term customer relationships.

• Understand customer needs and provide appropriate solutions.

• Resolve customer queries, complaints, and issues effectively within defined timelines.

• Coordinate with internal teams (sales, operations, and service) to ensure customer satisfaction.

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