Job Description

LEGENDS

THE ROLE

The Premium Services Supervisor is responsible for managing an assigned level of the Stadium during live events. This includes personnel and operations management with support from the Premium Services Manager, with the aim of delivering consistent and excellent guest service.

ESSENTIAL FUNCTIONS

Responsibilities include but are not limited to:

  • Motivate staff by creating, implementing, and monitoring service/sales incentives
  • Oversee daily operations in the Premium Services Department, including restaurants, clubs and in-seat service
  • Maximize the use of labour
  • Complete opening/closing duties as required
  • Ensure accurate consumption and inventory is recorded
  • Complete sales, inventory audits and recounts as necessary
  • Ensure staff follow all company policies and procedures
  • Ensure staff are completing their assigned duties in a positi...

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