Premier Customer Care Representative

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date
Grade - 6

Dedicated Customer Support; Dedicated Account Desk; Business Reviews; Execution of Solution Logistics (for Industry Solutions); Relationship Management; Tracking & Monitoring Solutions (Including Prevention); Customer Report Narration/ Context; Account Creation; Basic Process Onboarding; Bookings; Enquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Execution of Solution Logistics (For Industry Solutions)

Please note that the Job will close at 12am on Posting Close date, ...