Job Description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.


JOB PURPOSE :


The CRM Instore Manager consolidates the data regarding customers and provides the store staff the information required to consolidate the clientele, while supporting managers in the implementation of specific CRM projects at the store level. 


RESPONSIBILITIES : 

  • To ensure customer data accuracy inputted by store team and validate data accuracy in system. 

  • To review and analyze Client Advisors’ performance including all elements of KPIs and MBOs (e.g CRM KPI, iPhone Interaction result, CRM activity results)

  • To provide Store Manager individual Client Advisor overview and strategy. 

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    Job Details

    Location
    Paris, Île-de-France, France
    Job Type
    Full-time
    Category
    Top Executives
    Posted Date
    February 20, 2026
    Deadline
    April 01, 2026