Job Description

Description

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Major Job Functions:

  • Proactively build quality customer relationships and manage an account base of 500-800 accounts

  • To develop a relationship with the customers in the assigned account base, conduct a proper needs analysis and make product recommendations based on the customers’ business needs

  • Maintain a minimum of 50 calls per week to promote,developand qualify equipment leads and sell parts, service, labor, and customer value agreements

  • Maintainaccuratecustomer account and machine population information, to support demographic targeting and forecasting for sales andpromotions;conduct customer needs analysis and potential

  • Understand,updateandutilizeCRM (Customer Relationship Management System), PSET, and Cat applications such asSIMSiand SIS (Service Information System)

  • Have a strong understanding of Finning/Cat digital solutions and apps such as parts.cat.c...

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