Job Description

Assistant – CRM (Post Sales)

Industry: Real Estate

Location: Thane


Role Objective

To manage end-to-end post-sales processes including agreement coordination, loan disbursement follow-ups, banker coordination, possession documentation, and customer relationship management.

Key Responsibilities

Post-Sales Documentation

  • Coordinate agreement drafting & registration process
  • Ensure collection of pending documents from customers
  • Maintain agreement tracker & payment schedule tracker
  • Coordinate with legal team

Loan & Disbursement Handling

  • Follow up with customers for loan processing
  • Coordinate with bankers for sanction & disbursement
  • Track bank technical & legal approvals
  • Ensure timely disbursement as per construction stage

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