Job Description

DTC Vikings is seeking a Retention Specialist to strategically manage the post-purchase experience across four DTC brands. This remote contractor role focuses on maximizing customer lifetime value through retention strategies, upsells, and analytics.

The ideal candidate will possess at least 3 years in retention roles, with a proven track record in data-driven decision-making and Shopify expertise. You will oversee the customer journey and coordinate with various teams to implement retention initiatives.

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