Job Description

A leading tech company in Mexico City is seeking a Tech Expert to provide hardware and tech support for payment devices. The ideal candidate will have strong troubleshooting skills and excellent customer service abilities. Responsibilities include diagnosing issues, guiding customers through setups, and troubleshooting connectivity problems. Additionally, candidates should be well-versed in hardware and network troubleshooting techniques, with a focus on clear communication and empathy. A comprehensive benefits package, including food vouchers and gym membership, is offered.
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