Job Description

This is a full-time, remote position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide high-quality services and solutions.

Role Description

As a Customer Service Advisor for the Portuguese market, you will handle customer inquiries through inbound calls, chat, and back-office tasks.
Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner.

Requirements

  • Previous experience in Customer Service, Support, or similar roles

  • Strong communication and interpersonal skills

  • Ability to manage inbound calls, chat, and back-office channels

  • Fluency ...

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