Job Description

Support Portfolio Relationship Managers by managing institutional accounts’ administrative tasks for efficient client service delivery.

Your Role

Here’s what you will be doing:

  • Assist PRMs in daily administration of institutional account transactions.
  • Receive client check contributions and submit for processing.
  • Monitor and follow up with BS&O and Investment Support Unit on transactions or instructions.
  • Ensure PRMs’ instructions and client transactions are routed to concerned units for execution.
  • Manage delivery and pick-up of clients’ documents.
  • Monitor timely portfolio reporting to clients.
  • Coordinate with other units on administrative, clerical, referral matters, and client complaints or queries.
  • Respond timely and properly to clients’ requests for information and account-related services.
  • Prepare transmittals and cover letters to clients.
  • Maintain ...

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