Job Description
Support Portfolio Relationship Managers by managing institutional accounts’ administrative tasks for efficient client service delivery.
Your Role
Here’s what you will be doing:
- Assist PRMs in daily administration of institutional account transactions.
- Receive client check contributions and submit for processing.
- Monitor and follow up with BS&O and Investment Support Unit on transactions or instructions.
- Ensure PRMs’ instructions and client transactions are routed to concerned units for execution.
- Manage delivery and pick-up of clients’ documents.
- Monitor timely portfolio reporting to clients.
- Coordinate with other units on administrative, clerical, referral matters, and client complaints or queries.
- Respond timely and properly to clients’ requests for information and account-related services.
- Prepare transmittals and cover letters to clients.
- Maintain ...
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