Pool & Beach Supervisor

Role Overview

As Pool & Beach Supervisor at Banyan Tree Dubai you will oversee the daily operations of the pool and beach areas ensuring a seamless safe and highly personalised luxury guest experience. You will lead the service team maintain brand standards and ensure all guests receive intuitive attentive and effortless service in a resort-style outdoor environment.

You will act as a key link between guests service teams and management ensuring operational excellence and exceptional hospitality delivery at all times.

Key Responsibilities

Guest Experience & Service Excellence

• Ensure exceptional guest experience across all pool and beach areas.
• Proactively engage with guests to ensure comfort satisfaction and personalised service.
• Handle guest feedback requests and complaints promptly and professionally.
• Ensure service delivery reflects Banyan Tree luxury standards...