POMELLATO - Training Manager

Description

Our Opportunity:

We are currently looking for a Training Manager, based in our corporate office with travel within US and Mexico, that will be responsible for the development of teams by giving them the tools to be able to enhance the customer experience at store level.

How you will contribute:

You will work within the Human Resources Team and be responsible for the following:

Strategize and develop Americas training priorities, ownership, execution, and calendar in partnership with the Leadership team and HQ.

Measure the success of programs through KPIs/metrics, mystery shop and act on insights

Participate in the development of, and continuously challenge, training programs

Assess needs regionally and by-door, develop and lead main areas of Americas training department responsibilities: brand ambassadorship, storytelling, client journey, styling, product strategies and cross-selling strategies<...